Johannesburg Water SOC Ltd (JW) is a municipal entity incorporate on 21 November 2000 and commenced business on 1 January 2001 as an independent company, with the City of Johannesburg (CoJ) as its sole shareholder. JW was formed following the iGoli 2002 Transformation Plan, an initiative led by the former Greater Johannesburg Metropolitan Council.
OUR VISION
To be a World-Class African water and sanitation utility.
OUR VISION
To provide all the people of Johannesburg with access to quality water and sanitation services by doing the following:
- Delivering a professional, sustainable, affordable and cost-effective service,
- Upgrading services in marginalised areas,
- Creating a customer-focused culture that responds to the needs of citizens, customers and business,
- Valuing and developing its employees to build a sustainable capacity,
- Safeguarding public health and safety within the City of Johannesburg (CoJ),
- Preserving natural resources for future generation,
- Managing assets and leveraging on technology.
OUR VALUES
- We value and promote teamwork,
- We take accountability for our individual and team performance,
- We deliver a customer service that we have promised,
- We ensure that communication with our stakeholders is a priority,
- We build cost effectiveness in our business activities.
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Address
Johannesburg Water SOC LTD
17 Harrison Street
Marshalltown
Johannesburg
2107
Phone
Reception :
Tel | +27 (0)11 688 1400
To log calls / queries :
Call Center | +27 (0)11 375 5555
SMS Line | +27 (0)76 333 5052
Tip-offs Anonymous :
Cell | +27 80 000 2587
Email
To log calls / queries :
Email | [email protected]
To receive notifications on interruptions :
Email | [email protected]