The executive Committee of the Eastern Cape assigned the above responsibilities to the Member of the Executive Committee for Social Development. As an autonomous service delivery organ of the Eastern Cape Provincial Government, the then Department of Welfare was established in June 1997. However, it was not until the start of the financial year 1998/99 that the Department’s service delivery processes were carried out through a dedicated welfare administrative mechanism.
Our mandate as the Department of Social Development is to provide services to the vulnerable groups of society, the poorest of the poor, the marginalized and the disadvantaged groups. This is what sets the department of Social Development apart from other social service providers and other departments. Our service goes further than just bringing services to these groups. The kinds of services we provide and the manner in which we deliver are critical aspects of our mandate. It is our brief to deliver on our mandate in a manner that will engage and empower communities to participate actively in the improvement of their quality of life so as to build their self-reliance, which is a pre-requisite to sustainable development.
Our delivery process is thus based on the thrust to shift from the Welfare approach to social development. As a department we have identified the following vulnerable groups as targets for service delivery that is: children, women, youth, people with disabilities and the aged. It is for these groups that we make a clarion call for a “caring society.” In line with this mandate the department has identified six priorities for the 2003–2006 MTEF. These are also in line with the ten-point plan of the National Department for Social Development and the priorities of the Provincial Government.
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Physical Address
Corner of Hockley and Hargreaves Street
Beacon Hill
King Williams Town
SOUTH AFRICA
Postal Address
5200 Private Bag X0039
Bisho
SOUTH AFRICA
5605
SWITCHBOARD NUMBER - 043 605 5000
CUSTOMER CARE UNIT
Ms Unathi Somana
Tel: +27 (0) 43 605 5441
Fax: +27 (0) 86 560 4112
Cell: +27 (0) 82 711 2975
Email: [email protected]
COMMUNICATIONS, MEDIA LIAISON AND CUSTOMER CARE UNIT
Mr Mzukisi Solani
Tel: +27 (0) 43 605 5210
Fax: +27 (0) 43 605 5475
Cell: +27 (0) 82 375 7219
Email:[email protected]