Stakeholder Relations Manager

Location: Head Office: 48 Tambotie Ave, Val De Grace, Pretoria

POSITION OBJECTIVE:

To define a stakeholder relations strategy, processes and roadmap, outreach/public participation sprocess to guide the management of strategic relationships with key stakeholders in the public service arena.                      

MINIMUM QUALIFICATIONS/ REQUIREMENTS:

·        Degree/ BTech or Advance Diploma in Political Science/ Economics/Social Science/ Communications/Business Management/Project Management or equivalent NQF Level 7 qualification

              ·        10 years min relevant experience.

·        Inclusive of 3 years Stakeholder Relations managerial role.

KEY RESPONSIBILITIES AND DUTIES:

·        Stakeholder relations management

·       Oversee and guide the establishment and management of stakeholder relationships across various stakeholder groups in accordance with the stakeholder relations strategy.

·       Identify, in collaboration with the Transformation Manager priorities, targets and programmes in line with organisational transformation objectives.

·        Engages and establishes relations with internal stakeholders to advance and sustain uniformed support and buy-in on SANRAL engagements to maximise and impact transformation outcomes.

·      Guide the engagements/communications with stakeholder groups including reviewing and providing input on messages developed for dissemination to stakeholder groups.

·       Ensure stakeholder relationships are managed as per the stakeholder relations strategy to aid in, amongst other things, effective engagement of Road Networks within communities.

·      Oversee the identification and execution of communication opportunities and strategic events to support pro-active reputation management with key stakeholder groups and to enhance the SANRAL brand and promote its projects.

·       Ensure government relationships are established and maintained in accordance with stakeholder relations strategy and assess the need for, and execute, lobbying activities.

·    Evaluate the requirements for strategic relationships across various stakeholder groups including government, industry, internal directors and community stakeholders to inform the development of a stakeholder relations strategy.

·     Develop and ensure the execution of a stakeholder relations strategy and roadmap that articulates how the strategy will be achieved and how it supports the overarching Marketing and Communications strategy.

·       Establish an internal communications strategy and account for the channels and framework to be used for distribution.

·        Define measurement criteria to monitor implementation and update the stakeholder relations strategy and roadmap based on performance trends identified.

·        Plan and manage allocated budget to ensure that value and impact are maximised. Maintain transparency of spend through accurate and regular reporting.

Social Facilitation

·        Development of a social facilitation strategy and plans.

·        Development and alignment of local community engagement activities with project objectives, timelines in compliance with organisational policies and principles.

·        Fostering of local social facilitation engagements with all communities affected by road construction and maintenance projects.

·        Ensure that communities understand the project’s purpose, benefits, impact, and processes.

·        Create platforms for all communities to raise relative concerns and participate in decision-making processes.

·        Diagnose and identify community issues that might lead to grievances and potential conflicts at a social level which are likely to impact the project negatively.

·        Conduct social risk management activities.

·        Ensure that social and community matters are addressed before and during project implementation.

·        Ensure that local structures operate actively and provide the necessary feedback between SANRAL contractors and affected communities.

·        Ensure social facilitation reporting and monitoring.

·        Events Management and Outreach Programmes.

·       To plan, co-ordinate, and deliver all categories of events and outreach programmes that support the organisation’s strategic objectives, stakeholder relationships, public profile and integrated communication initiatives.

·        Implement all approved Annual Event Plans.

·        Identify key events that support and create awareness in SANRAL brand in collaboration with intergovernmental relations framework

·        Plan and co-ordinate local and international strategic roads conferences, road project launches, exhibitions, workshops, and official ceremonies.

·        Manage the complete event life cycle from concept, planning, and through to execution and close-out.

·        Corporate branding positioning and outreach.

Corporate Social Responsibility/Investment

·        To develop and implement the corporate social responsibility strategy, policies, standard operating procedure (SOP), and plans.

·        Ensure that the CSR initiatives are aligned with the agency’s objectives and social mandate

·        Identify and support initiatives that support community development programmes for all communities which are affected by SANRAL road infrastructure projects.

·        Implement programmes in areas such as education, health, community development, youth development, and social upliftment.

·        Build CSR relationships with communities, government and agencies, traditional leaders, NGOs, community organisations, and other development partners.

·        Establish partnerships that maximise social impact of CSR initiatives.

·        Facilitate programmes that contribute to local economic development, and vulnerable community empowerment.

·       Support initiatives that promote skills development, employment opportunities, entrepreneurship, and empowerment of sector identified community participants.

·        Ensure that CSR funding is used effectively, transparently and in accordance with organisational and government requirements.

People Management

·       Provide leadership, guidance and direction to the stakeholder relations personnel.

·       Establish clear objectives, roles, responsibilities and performance expectations in terms of KPAs.

·       Ensure team activities are aligned with organisational and stakeholder engagement standards and strategies

·        Set all individual performance targets aligned to the overall objectives.

·       Monitor performance and provide regular feedback and coaching.

·        Conduct performance reviews and implement improvement plans where required

·       Identify competency gap areas and facilitate training and development opportunities.

·       Coach and mentor team members for successful performance leading to impactful outcomes.

EMPLOYMENT REFERENCE CHECKS

Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. For SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant for this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.

Please note that this is a confidential document and is intended for internal use by SANRAL’s Human Resources department only.

EMPLOYMENT EQUITY

Appointments will be made in accordance with SANRAL’s Employment Equity plan and Recruitment policy.

SANRAL reserves the right not to fill any position.

Closing date for applications: 22 September 2026

 Link to apply for this position:

https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=3027&company=southafr02