SENIOR ADMINISTRATIVE OFFICER: INFORMATION MANAGEMENT

This position offers an opportunity to contribute to health information management within a public hospital setting. The Senior Administrative Officer: Information Management will be based at Khayelitsha District Hospital under the Metro Health Services directorate, playing a key role in ensuring that health data is accurate, timely, and used effectively for decision-making. The role sits at the intersection of administration, technology, and clinical reporting, supporting the broader provincial health information system.

To be considered, candidates must hold an appropriate National Diploma at NQF level 6 or an equivalent qualification. They need relevant experience in information management, specifically focused on the key performance areas of this post. A valid Code B/EB driver's licence is required, along with a willingness to work overtime when necessary. The ideal candidate will have advanced computer literacy in MS Office, particularly Excel, Word and PowerPoint, with strong numerical and analytical skills. Familiarity with health information systems such as SINJANI, DHIS, Clinicom, ECCR, and ECM is essential, as is a solid understanding of information technology, report writing, and data management. Knowledge of national and provincial information management policies, monitoring and evaluation practices, and standard operating procedures is also expected. Leadership, interpersonal, and communication skills, both written and verbal in English, are important, as is the ability to deliver presentations to management.

The duties are wide-ranging. The post holder will assist with operational planning and project management within the component, and support the development and implementation of information policies, data collection tools, definitions, and standard operating procedures aligned with national and provincial requirements. Monitoring and evaluating compliance with information management processes is a core responsibility. The role involves producing health management reports and data quality reports, liaising with health data providers to verify and validate data, and responding to ad hoc data queries. The officer must submit complete data timeously to the department, ensure good data quality, and meet legislative target dates. Monthly presentations of data to management are required, along with conducting data audits throughout the data trail. The officer will also test and report on new or enhanced information systems and act as system controller for ECCR, Clinicom, and ECM.

This is a demanding but rewarding role for someone with a passion for data integrity and health information governance. The position is advertised through the provincial circular, and no payment of any kind is required when applying. Interested candidates may direct enquiries to the contact person listed in the vacancy details. This role offers the chance to make a meaningful impact on health service delivery through reliable information management.