Receptionist (X3)

A minimum Grade 12 is required; and Knowledge in reception, switchboard operation and office administration.

Reception Services: Receive telephone calls, messages and direct them to the relevant stakeholders; Welcome, receive and direct clients to the offices of the meetings and provide relevant information when required; Operate office equipment and photocopiers and liaise with internal and external stakeholders; and Maintain and oversee the utilisation of visitor register. Render an effective Reception Services: Monitor and control the movement of employees, visitors and contractors on the floor; Confirm host availability before directing visitors to the required floor and escort visitors to the waiting rooms; Notify relevant staff members of their guests’ arrival and monitor guests’ whereabouts while they are on the premises; Answer telephone calls related to meetings, guests on the floor and visitors in the building; and Record staff members’ whereabouts, arrivals and departures when required. Escorting of Visitors: Escort visitors to consultation or conference rooms; Notify security at the main reception once visits are completed; Approach unauthorised persons found on the floor and request security assistance where necessary; and Ensure that visitors do not access restricted workstations or areas. Maintain Reception Area: Maintain a clean and orderly reception area at all times; Receive and acknowledge correspondence; Manage and monitor the electronic booking system; Answer, screen and direct telephone calls; Support Floor Representatives during emergency situations; and Arrange and provide refreshments for meetings.

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