| Government Entity | Public Protector South Africa |
|---|---|
| Centre / Location | 2x Northern Basic Salary: R487, 197.00 plus Cape, Kimberley Office Reference: PPSA 02/07/2026 benefits for not legally qualified candidates and R526 488.00 per 1x North West, annum plus benefits for legally A CENTRE OF EXCELLENCE Mafikeng Provincial Office Reference: PPSA 03/06/2026 qualified candidates ROLE OVERVIEW COMPETENCIES, SKILLS & KNOWLEDGE The appointed candidate will report to the Senior Investigator and will Knowledge of Good Governance principles • Excellent negotiation, be responsible for conducting investigations and complaints relating mediation and conciliation skills (Alternative Dispute Resolution) • Legal to maladministration within state organs and parastatals. This will research skills • Legal interpretation •Knowledge of Case Management include investigating allegations of abuse or unjustifiable exercise of or similar computerised management system • Good general and power, improper conduct, and undue delays by individuals performing Report writing skills • Project Management skills • Forensic investigation public functions. skills will be an advantage • Effective general management and administration skills in addition to above • Ability to timeously resolve queries and finalise investigations, and make appropriate REQUIREMENTS recommendations to effectively address maladministration and correct service delivery failures • Legal research and interpretation of statutes • A degree or National Diploma in any of the following fields: Production of high quality reports • Must have strong ability to initiate Law/Auditing/Forensic Accounting/Forensic Investigations• Minimum hearings, gather information and evidence • The position requires three (3) years Investigation experience and/or Forensic Investigations individuals who are objective, impartial and initiative • Must be able to and Forensic Auditing • Good understanding of legislative prescripts that deal with complaints, resolve, rectify, make presentations and generally give mandate to Public Protector SA • Computer literacy • act without fear, favour or prejudice. Understanding of Public Service Administration • Knowledge and application of Case Management System (CMS) or other computer management systems • Knowledge of auditing or investigation ATTRIBUTES techniques • A valid driver’s license • Fluency in English and other official Respect • Transparency and • Accountability • Courtesy• Team player • language relevant to the Province/Region Integrity. |
| Closing Date | September 18, 2026 |
| Source and Application | pprotect.org |
Duties
INVESTIGATIONS STATISTICAL REPORTING CUSTOMER SERVICES Conduct investigations on maladministration, Submit prescribed accurate and complete Keep complainants informed of the progress of undue delay and conduct failure using various monthly and quarterly statistical reports to the the investigation. investigation techniques in accordance with supervisor. Adhere to PPSA Service Standards. PPSA service standards. Ensure the case management system is Prepare Investigation Plans for each allocated updated for accurate reporting. matter. Apply Alternative Dispute Resolution (ADR) process to resolve reported complaints Keep complainants informed of the progress of the investigation. Prepare letters, memos and reports and submit to the supervisor within timelines set in the investigation plan. Draft Investigations and closing reports.
Source / Circular Reference
pprotect.org