Manager Quality Assurance Adjudicator

Degree in law. Previous experience in an alternative dispute resolution environment will be added advantage. 5 years’ experience in a legal compliance environment. Knowledge: Sound understanding of political and legislative environment of the CSOS Act as well as the Sectional Titles Management Act, Companies Act, Share block Act, Schemes for Retired Persons Act and Cooperative Act. Knowledge of the community schemes environment Advanced knowledge of alternative dispute resolution Advanced legal research Advanced MS Office skills communication skills Skills and Competencies: Analytical thinking Interpersonal skills Problem solving and decision making Computer Literacy Attention to Detail/Accuracy Negotiation Assertiveness Integrity Service oriented

Manage the quality assurance adjudication unit by ensuring that the unit conducts assessments into adjudication orders to determine if the quality of the orders meet the CSOS standard.  Ensure the quality assurance team provide commentary for consideration on relief ordered against relief sought.  Research on case law and/ legal prescripts referenced in the order and provide commentary. Ensure compliance to the usage of correct template for all adjudication orders. Participate in forums and tasks, overall research, and regional training to ensure service delivery.  Manage resources (i.e., budget/ finance, asset/ equipment, and staff) within the unit to ensure that they are utilized optimally.  Develop policies, work plans and oversee their compliance within CSOS

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