Liaison Officer- North West

National Diploma (NQF Level 6) OR A Degree or an Advanced Diploma (NQF Level 7) in; Communication / Public Relations / ICT / Business or Public Administration / Law Two (2) or more years related working experience (In stakeholder relations, customer service, regulatory affairs or public sector engagement ) Experience within the ICT, postal or regulatory environments will be an added advantage Non-endorsed driver’s license. Results driven Attention to detail Ability to work and make decisions under pressure Excellent interpersonal skills Resilience and influential Tactful Diplomatic Knowledge of spoken indigenous languages in the province allocated High stress tolerance Perseverance/tenacity Adaptability Attention to detail Strategic and/or lateral thinking Good time management Excellent written and verbal communicator Excellent public relations skills Ability to initiate projects, meetings and media interviews Ability to build and maintain stakeholder relationships Ability to plan, organize and implement advocacy with limited supervision Ability to engage with stakeholders and communities on regulatory matters Ability to provide correct and up to date information to queries on regulatory matters raised during stakeholder and/or community engagements Ability and willingness to go the extra mile when implementing advocacy programmes Ability and willingness to work extended hours Travel extensively Computer literacy

The successful candidate will report to the Regional Manager: North West and their responsibilities will include: Proactively planning advocacy programmes with little supervision in accordance with the business plan or as required Identifying risks that may affect the implementation of advocacy programmes in the province and providing mitigation Liaising with stakeholders such as regulatory bodies, government departments, ICASA licensees and communications state owned entities to form partnerships and synergizing in the implementation of advocacy programmes Lobbying support of municipalities, traditional leaders and other relevant bodies in the provinces when organizing campaigns, outreaches and other projects by the Authority Proactively planning the logistics, programmes and success of all advocacy events within the province Preparation, structuring and sharing relevant and applicable information with broader communities, including any implemented regulations and regulatory developments within the Authority with a consumer element Staying abreast of current developments and trends in all relevant technical and professional areas to deliver accurate information to the public; and promoting the ICASA brand and image.

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