GROUNDSMAN

The Groundsman position within the Department of Co-operative Governance and Traditional Affairs, placed in the Traffic Management directorate at the Southern Corridor, offers an entry-level opportunity for individuals seeking to start a career in the public service. Although the title suggests outdoor maintenance work, the responsibilities are actually centred on front-office support and clerical assistance. The role serves as the first point of contact for visitors and callers to the executive authority’s office, ensuring that the office runs smoothly and that clients are received professionally and directed appropriately.

Candidates must hold an NQF level 4 qualification, equivalent to a senior certificate, but no prior work experience is required. This makes the post accessible to school leavers and those looking to gain administrative experience in a government environment. The successful applicant must have no criminal record or pending cases, as the role involves dealing with confidential information and interacting with senior management. Key competencies include computer literacy, sound organisational skills, good people skills, basic written communication, client orientation, and customer focus. Telephone etiquette and the ability to communicate clearly are also essential, since much of the work involves managing calls and relaying messages.

The duties are varied and require careful coordination. The Groundsman will receive telephonic calls and messages, channelling them to the relevant role players, and will welcome, receive, and direct clients to the office of the executive authority. Providing relevant information as requested is an important part of the job, as is operating common office equipment such as fax machines and photocopiers. The post also involves liaising with internal and external personnel, coordinating the diary of the executive authority, compiling appointment schedules, and maintaining the visitor register. These tasks demand attention to detail, discretion, and the ability to prioritise competing demands.

The department is committed to promoting equity through its Employment Equity Plan, and applicants are encouraged to indicate their race, gender, and disability status to facilitate this process. Preference will be given to people with disabilities, and they will be exempted from any driver’s licence requirement. The post is advertised through a public service circular, and applications are submitted online with the prescribed application form and a comprehensive CV; however, only shortlisted candidates will be contacted within three months of the closing date. This position offers a chance to contribute to public service operations while building practical administrative skills in a structured environment.