Executive Assistant – Healthcare Management

Introduction The position of Executive Assistant, Healthcare Management is vacant. The Executive Assistant -Healthcare Management will report directly to the Chief Healthcare Officer and form part of the Healthcare Management division. The position is based at Head Office. An annual total cost to company package will apply, R 503 635 based on the Scheme’s Remuneration Policy and dependent on the candidate’s skills and experience. The closing date for applications will be Friday, 11 September 2026 . Duties & Responsibilities The Executive Assistant, Healthcare Management, will be required to provide support to the Chief Healthcare Officer through the implementation of the following Key Performance Areas (KPAs): Manage the Executive’s calendar to ensure that all meetings are scheduled via the Executive Assistant/ agreed SOP. Acts as a "gatekeeper" for the Executive’s schedule Booking attendance of events, conferences, and seminars, both domestic and international Screening of incoming telephone calls and handle queries in an appropriate manner, and engage with both internal and external customer queries Maintain and update the division’s Annual Plan Ensure that all documents are circulated and submitted as per the Year Planner e.g. Access the board portal on a regular basis to ensure compliance to action items and agenda inputs Prepare and circulate all divisional meeting documents e.g. agenda, action list, minutes, presentations etc Planning and tracking key business deliverables and reports through basic project management reporting Desired Experience & Qualification Qualification Requirements: Minimum two (2) year qualification in Administration or Secretarial Studies, or equivalent NQF Level A diploma/degree in Healthcare Sciences or a related field will an added advantage At least 2 years’ experience in an Executive/ Personal Assistant role Experience within a Medical Scheme/ Healthcare Sciences environment would be advantageous Skills Proficient in computer software such as Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat Experience with office administrative systems e.g. HR/ Procurement Systems Excellent written English and the ability to communicate at all levels Behavioural Competencies: Respect the need for confidentiality and sensitive information To work under pressure to agreed deadlines and adapt to change Be organised and have good time management skills Attention to detail to ensure high quality work To work in a flexible manner including out of hours as and when required Have the ability to work well as part of a team Be responsible and reliable Self-Motivated and pro-active Attention to detail Desirable Understanding of the medical schemes industry Package & Remuneration An annual total cost to company package will apply, R 503 635 based on the Scheme’s Remuneration Policy and dependent on the candidate’s skills and experience. Interested? GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position. Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years. Kindly note that information is required for Recruitment and Selection Process Purposes, and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose GEMS adopts a hybrid work model. An internal employee must be in their current role for at 12 months before they will be considered for other vacancies within the Scheme. GEMS reserves the right not to proceed with an appointment GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with the GEMS employment equity plan. Successful candidates will be required to seek approval to conduct other work outside of GEMS. GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.