DEPUTY DIRECTOR: SPECIALIST ANALYST – KNOWLEDGE MANAGEMENT

This position offers an opportunity to shape how the National Department of Health’s Digital Health Systems directorate captures, organises, and uses knowledge. As Deputy Director: Specialist Analyst for Knowledge Management, you would be responsible for building and sustaining an effective knowledge management framework that directly supports the unit’s objectives. Working from the Pretoria head office, you would lead the development of a knowledge management strategy, set standards and procedures, and define governance structures and roles. The role sits within a dynamic digital health environment and requires a strong understanding of public health research, analytics, and the practical tools that enable information sharing across teams and partner organisations.

To be considered, you need a Bachelor of Science degree at NQF 7, recognised by SAQA, in fields such as Information Science, Data Science, Health Economic Sciences, Public Health Research Sciences, or Knowledge and Information Management Sciences. You must also have at least three years’ experience at ASD level or an equivalent position, specifically in public health research and analytics within the public, private, or academic sectors. Practical experience implementing knowledge-sharing platforms, managing digital libraries and document management systems, and facilitating communities of practice is essential. The role also calls for a background in coordinating stakeholder consultations, supporting partnerships for knowledge generation and dissemination, and promoting collaboration across digital health ecosystems. Familiarity with Management Service Delivery Innovation is required. Experience managing health-related data and analytics will be an added advantage, as will strong competencies in strategic leadership, problem-solving, client orientation, people management, programme and project management, financial and change management, resilience, communication, and ethical conduct. A valid driver’s licence is required, along with the ability to work independently and within diverse multidisciplinary teams.

Your main duties would involve preserving institutional knowledge and capturing both tacit and explicit knowledge from projects, programmes, and subject matter experts. You would develop and maintain knowledge repositories, promote a culture of knowledge exchange across the digital health unit and other NDoH clusters, and organise knowledge-sharing events, webinars, and workshops. The role includes managing knowledge management systems, portals, and repositories, while maintaining content taxonomy, metadata, and classification standards. You would transform research evidence and technical reports into actionable knowledge products such as evidence briefs and summaries, and support the dissemination of research outcomes. You would also build relationships with healthcare, academic, research, and technology partners, and facilitate multi-stakeholder knowledge-exchange initiatives and engagement activities.

This is a middle management service post, with an all-inclusive remuneration package structured according to the relevant guidelines. Shortlisted candidates, including SMS-level applicants, must undergo pre-entry assessments: a practical exercise and an integrity assessment, with technical scores considered during interviews. A maximum of three candidates may proceed to psychometric testing, and competency assessments aligned to the SMS Handbook will be conducted within a month of appointment. Applications must be submitted using the prescribed Z83 form accompanied by a comprehensive CV; certified qualifications are only requested at the final selection stage. Applicants are reminded that foreign qualifications must be evaluated by SAQA, and by applying you consent to the processing of personal information under POPIA. The department reserves the right not to fill the post.