CUSTOMER CARE CLERK

INTERNAL ADVERTISEMENT
Setsoto Local Municipality, with its seat in Ficksburg, Free State, is an equal opportunity, affirmative action employer with clear employment equity targets. It is the municipality’s intention to promote equity through the filling of posts, according to the set Employment Equity targets. Qualified persons, women, and people with disability with the skills and expertise to discharge the duties of the under-mentioned positions are invited to apply. The Whites, Indians and African Females will be given first preference and are encouraged to apply.
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DIRECTORATE : TREASURY SERVICES
DIVISION : REVENUE
POSITION : CUSTOMER CARE CLERK
UNIT : CLOCOLAN
SALARY : R220 027.92 per Annum (PL 9/4)
REQUIREMENTS
A relevant 3-year tertiary qualification, preferably a National Diploma in Financial Management or higher certificate in accounting. Candidate must demonstrate a high level of computer Literacy (Microsoft Office), Excel and 0-2 years’ experience in a Municipal Financial environment. No criminal record of any kind.
COMPETENCIES Oral Communication- Ensure professional interaction and communication with clients. Organizational awareness – understand how the financial processes are executed in the municipality. Problem solving- Applies tacit knowledge /experience to determine best possible solutions.
DUTIES Opening of new accounts. (new applications). Termination of accounts. Debtor account enquiries; handle, process, follow up and provide feedback to consumers. Provide an accessible mechanism for consumers to make queries and report service delivery complaints, as well as giving prompt feedback to consumers and corrective action by Engineering as well as the Community Services Department
ENQUIRIES
Recruitment Officer (Mr. Gift Motleleng), tel (051) 933 9300
NOTE
Applications must be accompanied by a recently updated Curriculum Vitae, as well as certified copies of all qualifications and Identity Document. Failure to submit requested documents will result in your application not being considered. Applicants who do not receive feedback within two months from the closing date must accept that their application was unsuccessful. Short-listed candidates will be subjected to reference checks, vetting, and signing of indemnity forms. A candidate who canvasses for preference will be disqualified. Applications received after the closing date will not be considered.
Please send your applications to the Municipal Manager, Setsoto Local Municipality, P O Box 116, Ficksburg 9730. Faxed or e-mailed applications will be automatically disqualified.
Closing date : 07 August 2026. Before the end of the business day (16h30).
Mrs. NF MALATJIE
MUNICIPAL MANAGER