| Government Entity | State Information Technology Agency |
|---|---|
| Location | Gauteng |
| Reference Number | SITA/20260710/3027 |
| Salary | R558347.00 - R837521.00 |
| Centre / Location | SITA Erasmuskloof |
| Closing Date | July 21, 2026 |
| Source and Application | eservices.gov.za |
Division: IFASS: Transversal and Unique Systems
Employment Type: Permanent
To provide Functional Application Support services related to specific clients and application systems according to service elements as specified in the applicable service level agreements.
Requirements
Required Qualification: 3-Year National Diploma or bachelor's degree in ICT/Business Management or equivalent to NQF level 6. Experience: A minimum of 5-6 years' experience/exposure in ICT services/industry, with at least 3 years' experience as a Specialist in functional application support. Good understanding of the client business. (Business processes, policies and/or business operations). Business Process Management (BPM). Software integration testing, system integration testing, user acceptance testing and implementation of acceptance testing procedures. Understanding of enterprise business systems. ICT strategies and development of operational plans. Good ICT industry exposure with Application development / support trends (new/unusual/ground-breaking solutions). Software configuration/release management principles. System implementation methodologies. managing ICT Projects. Master data management. Information management. People management. Financial management. Customer Relationship management. SITA Internal processes. Functional Support Methodologies. IT Security standards and practices. Service management principles. ITIL, COBIT, CMMI, QuEST, ISO Standards.URS Development. Interface management. Active listening The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker. Attention to Detail The ability to ensures information is complete and accurate. Analytical thinking Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies alternative solutions. Continuous Learning The ability to constantly expand one's skill set. N/A
Duties
To ensure a Financially stable environment Oversee and Provide Functional Application Support service Implement functional system enhancements / changes in accordance with client request Provide Integrated Management information support solutions to clients and management Proactively manage risks that might affect SITA's performance and delivery to client
Source / Circular Reference
eservices.gov.za