CHIEF OPERATING OFFICER

Branch: Operations

Division: Operations Management

Department: Operations Management Office

Job Grade: D3

Job Category: Finance

Minimum Education Level: Bachelors Degree | Advanced Diploma

Job Advert Summary

About SABS The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in a dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace. Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for purposes of recruitment and more specifically for the position you have applied for and will not be shared with third parties without prior consent unless required by law. SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy. Please note that applications received after the closing date will not be considered. Purpose Statement To provide strategic leadership  in the design, resourcing, management, execution and monitoring of the Operations strategy in line with the SABS’s mandate and overall approved strategy, to ensure the execution of key deliverables to support the organisation in its execution functions, while promoting good governance and sound financial and business principles in support of the operating model.

Minimum Requirements

Qualifications •    Master’s degree in commerce, Business Management, Management Science, Engineering or a related field (NQF Level 9) Work Experiance •    15 years relevant work experience in business management or a relevant technical environment •    5 years senior management experience •    3 years executive experience •    Proven track record in leading and managing operations at an organisational level •    Proven track record in managing multiple divisions simultaneously at a corporate level •    Proven track record in managing multiple organisational revenue streams, diverse work teams, customer engagement models and business value chain development

Duties and Responsibilities

Please refer to the attached advert for full information. Strategic Leadership Lead the development, management and execution of the SABS Operations (Certification Services, Laboratory Services, Standards, Customer Partnering and Programme Management Office) strategies and provide input into the overall strategy, policy and decision-making direction of the organisation to reduce costs, generate revenue and implement continuous improvement Ensure the alignment of Certification Services, Laboratory Services, Standards, Customer Partnering and Programme Management Office strategies with the requirements of all sub-divisions, through the development and execution of strategic work plans. Collaborate with the CEO to direct corporate strategy and operational growth of the organisation in order to drive performance, improve profitability and the quality of service offerings in the designated area of responsibility. Operational Management Oversee the execution of strategic national and international sales and business development pipeline strategies that will integrate and leverage growth opportunities. Develop and execute the operations integrated operational plans to meet capacity and requirements in line with the overall strategic plans and deliverables. Convert divisional operational plans into business activities and objectives to attain growth targets. Continuously assess areas for internal improvement and develop plans for implementation and identify productivity benchmarks and development tools to measure efficiencies in the division. Stakeholder Management Identify and mitigate internal systems and procedural barriers to enhance excellent customer service. Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation. Represent and participate in the organisation’s committees and tasks teams as required. Convene, chair and attend meetings and present performance and business related information to relevant stakeholders as required (e.g., parliament, national and/or international forums, etc.) Provide technical support and advocacy on Operations related matters to the organisation.Actively liaise and build relationships with SABS clients and service providers to ensure that the service standards are achieved.