| Government Entity | National Consumer Commission |
|---|---|
| Location | Gauteng, Pretoria |
| Reference Number | NCC02/07/2026 |
| Salary | R1 317 384 – R R1 551 807 Per Annum |
| Centre / Location | Groenkloof Pretoria |
| Closing Date | July 24, 2026 |
| Source and Application | thencc.org.za |
Job Reference : NCC02/07/2026
Nature of contract : 5- year fixed term contract (renewable based on performance)
Total Cost to Employer : R1 317 384 – R R1 551 807 Per Annum
Centre : Groenkloof Pretoria
Purpose of the job
To develop, manage, coordinate, oversee and implement information and communication technology services
Key Responsibilities
1. ICT Operations and Infrastructure Management 1.1.Coordinate the NCC computer requirements and liaise with the administrator with a view to implement 1.2 Coordinate all the LANs and WANs for the NCC e.g database, server environment and desk top support. 1.3 Provide technical infrastructure 1.4 Provide guidance on the development of systems 1.5 Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 1.6. Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs. 2. Stakeholder Engagement and Vendor Management Ensure maintenance contracts are timeously renewed Collaborate with internal stakeholders to identify technology needs, gather requirements, and drive ICT initiatives that enhance organizational effectiveness.Manage vendor relationships, including negotiating contracts and monitoring service delivery for ICT projects, hardware, software, and services. 3. Coordinate the procurement requirements for information technology for the NCC Coordinate the acquisition of all IT systems for the NCC including Data Bases, Servers and Desktop EnvironmentCoordinate the appropriate and equitable deployment of information technology within the NCC 3.3 Check and recommend requisitions and payments of service 4. Develop, monitor and evaluate norms and standards for the NCC Collate all the required information with regard to the development of norms and standardsProvide assistance in assessment of the NCC needs based on the information collated and draft norms and standardsMaintain the standards and provide assistance as and when required Monitor and evaluate the effectiveness of all norms and standards 5. Provide strategic direction for the Component and ensure development of effective I.T systems, compliance and , norms and standards Strategically direct the development and implementation of strategies, policies, protocols, norms and standards for the I.T systems, Direct research of best practice, impact assessments and benchmarksEnsure mechanisms in place to monitor the Component’s outputsDirect policy and strategic inputs for Component on the basis of the information and advice requirements of the NCC, SITA and other stakeholders 5.5 Direct the allocation of resources for programmes deliverables and monitor all aspects 6. Manage application system changes : 6.1 Manage impact assessments, prioritisation and Authorisation 6.2 Manage emergency changes 6.3 Manage change status tracking and reporting 6.4 Oversee change closure and documentation 6.5 ICT Operations and Infrastructure Management 6.6 Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 6.7 Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs. 7. Ensure security of information 7.1 Install Security back up of information 7.2 Ensure business continuity 7.3 Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 7.4 Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks. 8. Risk Management 8.1 Identify risk areas, and implement mechanisms and processes to mitigate possible risks 8.2 Report monthly on progress made with risk mitigation 8.3 Handle cases as per relevant policy directives and best practices 8.4 Implement and maintain a disaster recovery and business continuity plan, ensuring quick recovery in case of cyber-attacks or other disruptions. 8.5 Regularly assess ICT risks, implementing controls to mitigate identified risks. 9. Stakeholder Management 9.1 Liaise with relative role players in the ICT environment 10. Opt-out Register Implementation and Management 10.1 Oversee the development, deployment, and operational management of the Opt-out register, ensuring it meets regulatory requirements and is accessible, secure, and user-friendly. 10.2 Establish policies and procedures for the ongoing management, security, and performance monitoring of the Opt-out register. 11. Cybersecurity and Compliance 11.1 Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 11.2 Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks.
Minimum Qualifications : Postgraduate Qualification with a minimum of 3-year qualification in Information Technology , Computer Sciences, Electronic Engineering and drivers licence.
Minimum Experience : 6 Years managerial experience in an ICT environment
Training : Computer Literacy: MS Office Package,
Apply by submitting cover letter and curriculum vitae quoting the relevant reference number to the following email address: [email protected] . N.B ONLY APPLICATIONS RECEIVED THROUGH THIS EMAIL ADDRESS WILL BE CONSIDERED .
Do not attach qualifications during your application. Certified copies of qualifications (and matric), certificates, Drivers licence and ID ( or other supporting documents ) will only be requested from shortlisted candidates who will be invited for interviews.
For enquiries regarding the advertisement post, please contact 012 065 2006
Failure to follow the above instructions will lead to the application being disqualified.
The successful candidate will be subjected to personnel suitability checks, criminal record, qualification and employment reference checks It is the responsibility of the applicants with foreign qualifications to ensure that their qualifications are verified by SAQA Preference will be given to suitably qualified applicants in line with the Employment Equity Plan and targets of the organization.
CLOSING DATE: 24 JULY 2026 . APPLICATIONS RECEIVED AFTER THE CLOSING DATE WILL NOT BE CONSIDERED.
Requirements
Minimum Qualifications : Postgraduate Qualification with a minimum of 3-year qualification in Information Technology , Computer Sciences, Electronic Engineering and drivers licence. Minimum Experience : 6 Years managerial experience in an ICT environment Training : Computer Literacy: MS Office Package,
Duties
1. ICT Operations and Infrastructure Management 1.1.Coordinate the NCC computer requirements and liaise with the administrator with a view to implement 1.2 Coordinate all the LANs and WANs for the NCC e.g database, server environment and desk top support. 1.3 Provide technical infrastructure 1.4 Provide guidance on the development of systems 1.5 Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 1.6. Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs. 2. Stakeholder Engagement and Vendor Management Ensure maintenance contracts are timeously renewed Collaborate with internal stakeholders to identify technology needs, gather requirements, and drive ICT initiatives that enhance organizational effectiveness.Manage vendor relationships, including negotiating contracts and monitoring service delivery for ICT projects, hardware, software, and services. 3. Coordinate the procurement requirements for information technology for the NCC Coordinate the acquisition of all IT systems for the NCC including Data Bases, Servers and Desktop EnvironmentCoordinate the appropriate and equitable deployment of information technology within the NCC 3.3 Check and recommend requisitions and payments of service 4. Develop, monitor and evaluate norms and standards for the NCC Collate all the required information with regard to the development of norms and standardsProvide assistance in assessment of the NCC needs based on the information collated and draft norms and standardsMaintain the standards and provide assistance as and when required Monitor and evaluate the effectiveness of all norms and standards 5. Provide strategic direction for the Component and ensure development of effective I.T systems, compliance and , norms and standards Strategically direct the development and implementation of strategies, policies, protocols, norms and standards for the I.T systems, Direct research of best practice, impact assessments and benchmarksEnsure mechanisms in place to monitor the Component’s outputsDirect policy and strategic inputs for Component on the basis of the information and advice requirements of the NCC, SITA and other stakeholders 5.5 Direct the allocation of resources for programmes deliverables and monitor all aspects 6. Manage application system changes : 6.1 Manage impact assessments, prioritisation and Authorisation 6.2 Manage emergency changes 6.3 Manage change status tracking and reporting 6.4 Oversee change closure and documentation 6.5 ICT Operations and Infrastructure Management 6.6 Direct the daily operations of the ICT department, including network infrastructure, application development, database management, and IT support services. 6.7 Ensure ICT systems’ availability, reliability, and scalability, supporting the NCC’s mandate and future growth needs. 7. Ensure security of information 7.1 Install Security back up of information 7.2 Ensure business continuity 7.3 Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 7.4 Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks. 8. Risk Management 8.1 Identify risk areas, and implement mechanisms and processes to mitigate possible risks 8.2 Report monthly on progress made with risk mitigation 8.3 Handle cases as per relevant policy directives and best practices 8.4 Implement and maintain a disaster recovery and business continuity plan, ensuring quick recovery in case of cyber-attacks or other disruptions. 8.5 Regularly assess ICT risks, implementing controls to mitigate identified risks. 9. Stakeholder Management 9.1 Liaise with relative role players in the ICT environment 10. Opt-out Register Implementation and Management 10.1 Oversee the development, deployment, and operational management of the Opt-out register, ensuring it meets regulatory requirements and is accessible, secure, and user-friendly. 10.2 Establish policies and procedures for the ongoing management, security, and performance monitoring of the Opt-out register. 11. Cybersecurity and Compliance 11.1 Develop and implement cybersecurity policies and protocols to safeguard NCC’s information assets, including the Opt-out register and sensitive consumer data. 11.2 Ensure compliance with relevant ICT and data protection regulations, maintaining robust security frameworks.
Source / Circular Reference
thencc.org.za