CHIEF DIRECTOR: BUSINESS INTELLIGENCE MANAGEMENT REF NO:

This senior leadership position, based in Cape Town within the Western Cape Education Department, is situated in the Education Planning directorate and carries the title Chief Director: Business Intelligence Management. The role operates at a senior management service level, with an all-inclusive remuneration package that can be structured according to the successful candidate's personal needs, and the post is graded at Level 14. As a chief director, the incumbent will report directly to the Deputy Director-General and will be responsible for providing strategic direction and oversight across a broad spectrum of planning, research, knowledge management, and performance monitoring functions within the provincial education system.

Candidates must hold an undergraduate qualification at NQF level 7, recognised by SAQA, and must have accumulated at least five years of experience at a senior management level. Successful completion of the Certificate for entry into the Senior Management Service is a mandatory requirement, as is possession of a valid driver's licence. The role demands a comprehensive and proven knowledge base, including familiarity with legislation, regulatory frameworks, and best practices relevant to the line functions; a deep understanding of information systems that support knowledge and information management; and demonstrated expertise in programme and project management, procurement and tendering processes, policy development, and strategy management. The ideal candidate will also possess a working knowledge of modern governance systems, public service procedures, and the constitutional and legal arrangements governing the South African public sector. Understanding of public finance, human resources, and discourse management processes is essential, along with specific knowledge of the Public Finance Management Act, National and Provincial Treasury Regulations, and other financial prescripts. The role further requires awareness of the global, regional, and local political, economic, and social affairs impacting the Western Cape provincial government, as well as an understanding of the functioning of sister departments and the policies of the government of the day. Basic knowledge of labour relations legislation and a general understanding of performance management are also required. Key skills include numeracy, literacy, computer literacy, language proficiency, project management, accounting and finance, audit, economic and statistical analysis, legal administration, and strategic planning.

The duties of this position are extensive and multi-faceted. In terms of line management, the Chief Director will plan, manage, and coordinate education research, including publishing and reporting on research findings. The role also involves coordinating the departmental policy development process, which includes initiating and evaluating requests for policy development, facilitating policy alignment, managing the policy register, and providing expert advice and support. The incumbent will develop and maintain knowledge management and information systems, record management systems, and coordinate ICT infrastructure and services. A significant component of the role is monitoring and evaluating the performance of education delivery across all levels, which entails developing and maintaining a departmental framework for monitoring and evaluation aligned to provincial and national frameworks, providing advice on performance indicators, collating and analysing data, and evaluating the relevance, efficiency, effectiveness, impact, and sustainability of departmental policies and interventions. Strategic management responsibilities include defining the purpose and objectives of the Chief Directorate, driving strategic and business planning processes, evaluating performance against predetermined objectives, and reporting regularly to the Deputy Director-General. The Chief Director will also foster a culture of innovation, manage people by participating in recruitment, motivating and training staff, managing performance and discipline, and promoting sound labour relations. Financial management duties include managing participation in the budgeting process and ensuring compliance with relevant legislation and prescripts regarding record keeping and resource management. This is a demanding and high-impact role suited to an experienced senior manager with a strong background in education planning, research, and strategic leadership.