| Government Entity | Merafong City Local Municipality |
|---|---|
| Location | Carletonville, Gauteng |
| Reference Number | AICT3/06/26 |
| Salary | In accordance with Level 8 of Merafong City local Municipality ( R 336 118.59 – R 353 172.38 – R 371 124.61 – R 389 968.79 per annum excluding benefits) |
| Centre / Location | Carletonville |
| Closing Date | July 17, 2026 |
| Source and Application | merafong.gov.za |
POSITION : ASSISTANT ICT TECHNICIAN SECTION : ICT VACANCY : X2 REFERENCE NO : AICT3/06/26 REMUNERATIONS : In accordance with Level 8 of Merafong City local Municipality ( R 336 118.59 – R 353 172.38 – R 371 124.61 – R 389 968.79 per annum excluding benefits) REQUIREMENTS: Grade 12 • Certificate in ICT/IT, Diploma in ICT/IT will be an added advantage or related field. • 1 – 2 years' IT support experience. Knowledge of computer hardware, software, and networking. • Experience with Microsoft Windows and Microsoft 365. • Ability to troubleshoot and resolve technical issues. • Good communication and customer service skills. • Basic understanding of ICT security practices. • Valid driver's license is an advantage REQUIREMENT: Providing technical support to employees. Assisting with network connectivity problems, and resolving user inquiries. Maintaining and updating computer systems and software applications. Installing updates, patches, and new software, as well as performing regular system backups to prevent data loss. Scheduling routine maintenance checks to ensure that all systems are running optimally. setting up new computers, configuring peripherals (such as printers and scanners), and replacing faulty hardware. Tracking hardware assets and ensuring that equipment is properly maintained. Providing training to employees on how to use software applications and hardware effectively. Creating user manuals, conducting training sessions, or offering one-on-one support including workshop to familiarize staff with its features and functionalities. Assisting with network management tasks, such as monitoring network performance, troubleshooting connectivity issues, and ensuring that security protocols are followed. Keeping accurate records of technical issues, solutions, and system configurations is vital for effective IT support. Documenting their work, which helps in tracking recurring problems and streamlining future troubleshooting efforts. Assisting in larger projects, such as system upgrades or migrations, by providing support and input based on their interactions with end-users. COMPETENCIES: Problem-solving and analytical skills • Good communication and customer services • Ability to work under pressure and meet deadlines
Requirements
Grade 12 • Certificate in ICT/IT, Diploma in ICT/IT will be an added advantage or related field. • 1 – 2 years' IT support experience. Knowledge of computer hardware, software, and networking. • Experience with Microsoft Windows and Microsoft 365. • Ability to troubleshoot and resolve technical issues. • Good communication and customer service skills. • Basic understanding of ICT security practices. • Valid driver's license is an advantage Problem-solving and analytical skills • Good communication and customer services • Ability to work under pressure and meet deadlines
Duties
Providing technical support to employees. Assisting with network connectivity problems, and resolving user inquiries. Maintaining and updating computer systems and software applications. Installing updates, patches, and new software, as well as performing regular system backups to prevent data loss. Scheduling routine maintenance checks to ensure that all systems are running optimally. setting up new computers, configuring peripherals (such as printers and scanners), and replacing faulty hardware. Tracking hardware assets and ensuring that equipment is properly maintained. Providing training to employees on how to use software applications and hardware effectively. Creating user manuals, conducting training sessions, or offering one-on-one support including workshop to familiarize staff with its features and functionalities. Assisting with network management tasks, such as monitoring network performance, troubleshooting connectivity issues, and ensuring that security protocols are followed. Keeping accurate records of technical issues, solutions, and system configurations is vital for effective IT support. Documenting their work, which helps in tracking recurring problems and streamlining future troubleshooting efforts. Assisting in larger projects, such as system upgrades or migrations, by providing support and input based on their interactions with end-users.
Source / Circular Reference
merafong.gov.za