Government Entitygpaa
    LocationGauteng, Pretoria
    Reference NumberASD/LR/2026/07-1P
    SalaryR487,197 – R584,370 per annum (Excl. benefits) (Level 9)
    Centre / LocationPRETORIA HEAD OFFICE
    Closing DateJuly 17, 2026
    Source and Applicationgpaa.gov.za

    Human Resource Management — PRETORIA HEAD OFFICE (Permanent, 1 post(s))

    The purpose of this role is to manage all Labour Relations (LR) issues related to grievances and misconducts within the organization.

    Duties:
    The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: Manage the finalization of all misconduct received in the organization. Assign investigators to conduct investigations into misconduct cases. Finalize the investigations on misconduct in the organization. Ensure that prescripts are adhered to regarding the finalization of the misconduct cases. Analyze investigation reports received. Prepare for the disciplinary processes and communicate the outcome thereof. Monitor, consolidate and analyze National misconduct statistics. Ensure that the Department maintains procedural and substantive fairness in the handling of misconduct cases. Manage the finalization of all grievances received from employees in the organization. Assist in preparation, representation and management of disputes emanating from grievances. Represent the employer in grievance cases. Provide a specialist advisory, consultation and facilitation service on all grievance and dispute related matters. Assist in identifying designated employees to conduct investigations into grievances. Ensure that relevant prescripts are adhered to regarding the finalization of grievances. Consolidate and analyse grievance statistics. Ensure that the Department maintains procedural and substantive fairness in the handling of grievance cases. Coordinate the provision of a collective bargaining function to the organization to ensure compliance with the legislative prescripts. Provide input to the development of a collective engagement strategy and model (matters of mutual interest, GPAA objectives, structural interface, responsibilities, accountabilities, monitoring processes); so as to ensure effective collective bargaining within the organization. Represent the GPAA at bargaining chamber and ensure that the appropriate actions are taken to action the decision taken at the departmental bargaining chamber and the PSCBC and GPSCBC. Provide input and advice on the management and resolution of individual and collective disputes. Liaise with other government departments on matters of mutual interest. Support and provide assistance to the regional offices in all aspects of Labour Relations. Identify and respond to labour related risks that may stem from the transfer of staff and/or other collective employee decisions that have the potential to have a negative impact on employees in some or all cases. Provide proactive advice on labour law, government prescripts, policies, procedures and agreements. Provide input into the development and maintenance of appropriate capacity building programmes (line management and LR staff) and training manuals. Provide input with the training delivery on LR and related training. Review cases. Analyse arbitration awards for review to the Labour Court. Discuss and evaluate cases referred with the Senior Manager at Legal Services. Liaison meeting with the State Attorneys. Monitor and analyse the outcomes from the Labour Court and Labour Appeals Court. Manage dispute resolution emanating from misconduct. Preparation, representation and management of disputes emanating from misconduct. Attend dispute proceedings, represent the department/ facilitate representation and provide required evidence. Provide a specialist advisory, consultation and facilitation service on all dispute related matters. Challenge issues of jurisdiction and condonation of disputes forwarded to GPSSBC, PSCBC and CCMA. Report to Senior Manager on all disputes that may arise in the organization. Develop appropriate strategies and processes to manage disputes and minimize the negative effects. Ensure that the Department maintains procedural and substantive fairness in the handling of dispute cases. Management and development of staff. Manage the performance of the Unit which involves coaching, mentoring and taking corrective action where required. Develop performance standards and evaluate team and individuals. Monitor staff regarding human resources such as leave, recruitment and grievances. Compile the work plans for the Unit including the consolidation of the operational plans into the directorate’s overall work plan. Manage relationship with stakeholders. Manage relationships with organized labour. Manage all external relationships with the Bargaining Councils (e.g. GPSSBC and PSCBC). Collaborate with Senior Managers on disciplinary and dispute matters as required. Leverage and manage relationships between management, employees, organized labour, labour institutions and areas for interventions. Participate in strategic planning in the management of the Directorate. Monitor the system of finalizing all misconduct cases in the organization. Monitor capturing cases on PERSAL in order to assess progress. Analyse and manage records of misconduct cases in the organization. Monitor coordination of information regarding misconduct.

    Requirements:
    A relevant 3-year National Diploma/ Degree in Human Resource/ Labour Relations or Industrial Relations or equivalent qualification (at least 360 credits). Minimum 3-5 years’ experience in Human Resource/ Employee Relations environment. With two (2) years supervisory or junior management experience. Computer literacy that would include a high level of proficiency in Microsoft products and Persal system. Knowledge of Labour Relations Act, Basic Conditions of Employment Act and Employment Equity Act. Knowledge of DPSA Frameworks and prescripts. Knowledge of investigations. Knowledge of Code of Conduct. Knowledge of report writing. Knowledge of strike management. Analytical skills. Facilitation skills. Presentation skills. Motivational skills. Computer literacy skills. Customer relations skills. Supervisory skills. Leadership skills. Problem solving skills. Communication skills. Organization and coordination skills. Programme and project management skills. A strong understanding of Human Resources. Ability to build strong network relationships. Ability to work independently. Outgoing personality. Ability to communicate at all levels.

    Requirements

    A relevant 3-year National Diploma/ Degree in Human Resource/ Labour Relations or Industrial Relations or equivalent qualification (at least 360 credits). Minimum 3-5 years’ experience in Human Resource/ Employee Relations environment. With two (2) years supervisory or junior management experience. Computer literacy that would include a high level of proficiency in Microsoft products and Persal system. Knowledge of Labour Relations Act, Basic Conditions of Employment Act and Employment Equity Act. Knowledge of DPSA Frameworks and prescripts. Knowledge of investigations. Knowledge of Code of Conduct. Knowledge of report writing. Knowledge of strike management. Analytical skills. Facilitation skills. Presentation skills. Motivational skills. Computer literacy skills. Customer relations skills. Supervisory skills. Leadership skills. Problem solving skills. Communication skills. Organization and coordination skills. Programme and project management skills. A strong understanding of Human Resources. Ability to build strong network relationships. Ability to work independently. Outgoing personality. Ability to communicate at all levels.

    Duties

    The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: Manage the finalization of all misconduct received in the organization. Assign investigators to conduct investigations into misconduct cases. Finalize the investigations on misconduct in the organization. Ensure that prescripts are adhered to regarding the finalization of the misconduct cases. Analyze investigation reports received. Prepare for the disciplinary processes and communicate the outcome thereof. Monitor, consolidate and analyze National misconduct statistics. Ensure that the Department maintains procedural and substantive fairness in the handling of misconduct cases. Manage the finalization of all grievances received from employees in the organization. Assist in preparation, representation and management of disputes emanating from grievances. Represent the employer in grievance cases. Provide a specialist advisory, consultation and facilitation service on all grievance and dispute related matters. Assist in identifying designated employees to conduct investigations into grievances. Ensure that relevant prescripts are adhered to regarding the finalization of grievances. Consolidate and analyse grievance statistics. Ensure that the Department maintains procedural and substantive fairness in the handling of grievance cases. Coordinate the provision of a collective bargaining function to the organization to ensure compliance with the legislative prescripts. Provide input to the development of a collective engagement strategy and model (matters of mutual interest, GPAA objectives, structural interface, responsibilities, accountabilities, monitoring processes); so as to ensure effective collective bargaining within the organization. Represent the GPAA at bargaining chamber and ensure that the appropriate actions are taken to action the decision taken at the departmental bargaining chamber and the PSCBC and GPSCBC. Provide input and advice on the management and resolution of individual and collective disputes. Liaise with other government departments on matters of mutual interest. Support and provide assistance to the regional offices in all aspects of Labour Relations. Identify and respond to labour related risks that may stem from the transfer of staff and/or other collective employee decisions that have the potential to have a negative impact on employees in some or all cases. Provide proactive advice on labour law, government prescripts, policies, procedures and agreements. Provide input into the development and maintenance of appropriate capacity building programmes (line management and LR staff) and training manuals. Provide input with the training delivery on LR and related training. Review cases. Analyse arbitration awards for review to the Labour Court. Discuss and evaluate cases referred with the Senior Manager at Legal Services. Liaison meeting with the State Attorneys. Monitor and analyse the outcomes from the Labour Court and Labour Appeals Court. Manage dispute resolution emanating from misconduct. Preparation, representation and management of disputes emanating from misconduct. Attend dispute proceedings, represent the department/ facilitate representation and provide required evidence. Provide a specialist advisory, consultation and facilitation service on all dispute related matters. Challenge issues of jurisdiction and condonation of disputes forwarded to GPSSBC, PSCBC and CCMA. Report to Senior Manager on all disputes that may arise in the organization. Develop appropriate strategies and processes to manage disputes and minimize the negative effects. Ensure that the Department maintains procedural and substantive fairness in the handling of dispute cases. Management and development of staff. Manage the performance of the Unit which involves coaching, mentoring and taking corrective action where required. Develop performance standards and evaluate team and individuals. Monitor staff regarding human resources such as leave, recruitment and grievances. Compile the work plans for the Unit including the consolidation of the operational plans into the directorate’s overall work plan. Manage relationship with stakeholders. Manage relationships with organized labour. Manage all external relationships with the Bargaining Councils (e.g. GPSSBC and PSCBC). Collaborate with Senior Managers on disciplinary and dispute matters as required. Leverage and manage relationships between management, employees, organized labour, labour institutions and areas for interventions. Participate in strategic planning in the management of the Directorate. Monitor the system of finalizing all misconduct cases in the organization. Monitor capturing cases on PERSAL in order to assess progress. Analyse and manage records of misconduct cases in the organization. Monitor coordination of information regarding misconduct.

    Source / Circular Reference

    gpaa.gov.za