: Assistant Director: Information Communication & Technology System

Render ICT infrastructure services: Installation and configuration of computers, laptops and printers, provide 1st line support to all users in conjunction with contracted service providers, maintenance of computer equipment, serves, storage, server environment controls and network apparatus, take charge of any new projects that pertain to IT, process orders for the directorate and process invoices for the directorate. Update anti-virus software, standardise desktop software and server updates: Update anti-virus software, update software and patches on server infrastructure, update user’s software to the recommended and prescribed software, re-install any software that is corrupt, install all new additional software and maintain the software in general. Manage and maintain network: Deploy and monitor switches, routers, security devices including updates and firmware upgrades, manage internet bandwidth, identify new network and wireless access point connectivity, LAN repairs, and ensure that data cabinets are maintained with adequate space on patch panels and ensure that DRP equipment is fully operational and fully functional at all times Manage the development and implementation of a DRP (Disaster recovery plan). Provide ICT assets: Identify and compile needs for new equipment’s, compile report for equipment’s that has to be written off or replaced, provide electronic ICT assets register, facilitate disposal of redundant ICT infrastructure, draft specifications and process motivations for procurement and ensure that the department gets value for money and that latest technological equipment and peripherals purchased. Human Resource Management: Advice business units for budget on ICT services, management of the units staff, report on the utilisation of equipment’s, evaluate and monitor performance and appraisal of subordinates, capacitate and develop subordinates, enhance and maintain subordinate’s motivation and cultivate a culture of performance management, facilitate discipline, provide job description to subordinates and manage leave matters.

Diploma / Bachelor’s Degree NQF level 06 / 07 in Information Technology, Computer Science, Informatics or equivalent qualification related to the field as recognized by SAQA. A minimum of 3 years’ supervisory experience in Information Communication & Technology System at salary level 7/8. A valid driver’s license (except for persons with disabilities).

Knowledge: Microsoft exchange and office suites, networks, switches, cabling and wireless devices, legislation and policies governing ICT in South Africa, international standards pertaining to ICT, information management and SITA services. Skills: Problem solving and analysis, decision making, team leadership, creativity, financial management, customer focus and responsiveness, communication, computer skills, people management, conflict management, planning and organising.