ADMINISTRATION CLERK (X2 POSTS)

This position offers two Administration Clerk posts within the South African Police Service, based at the Provincial Organised Crime Command centre in Potchefstroom, North West. The role is an entry-level administrative support function at Salary Level 05, forming part of the broader police support environment. The successful candidates will contribute to the smooth running of the unit by managing correspondence, files, logistical arrangements and general office administration, while upholding the professional standards of the SAPS. The work requires a high level of discipline, integrity and a commitment to enhancing police professionalism through reliable administrative service delivery.

Applicants must be South African citizens and must be able to furnish documentary proof of citizenship at the interview stage. A Grade 12 Senior Certificate, NCV Level 4 or equivalent NQF level 4 qualification recognised by SAQA is required. While not compulsory, a three-year diploma or degree at NQF level 6 or higher, along with relevant courses in the administrative field, will serve as an added advantage. The role demands general computer literacy in MS Word, Excel, Office, PowerPoint and Outlook. Candidates must demonstrate the ability to work independently, professionally, accountably and with credibility. Strong verbal and written communication skills, planning, organising, problem-solving and interpersonal abilities are essential, as is a customer-focused and responsive approach. The successful incumbents must be willing to work under pressure and beyond normal working hours when required.

The core duties cover a broad administrative spectrum. This includes administering correspondence and files, managing logistical matters, creating and maintaining spreadsheets and databases, and answering telephones while addressing challenges or complaints where possible and escalating matters to management. The role also involves rendering financial administrative support, as well as human resources administration related to personnel services. Maintaining a high level of discipline and adhering to the SAPS Code of Conduct are central to the position, as is the delivery of professional police services.

Shortlisted candidates will be required to produce original documents including their ID, Senior Certificate, all educational qualifications, service certificates from previous employers and a motor vehicle driver’s licence, where applicable. All qualifications and licences will be verified. Applicants must have no previous criminal convictions or pending criminal or departmental cases, and must consent to fingerprinting, background enquiries, security clearance and vetting processes. Shortlisted candidates will also undergo a practical exercise and an integrity assessment as part of the selection process. Appointments will be made in line with the Public Service Act, and the SAPS is an equal opportunity, affirmative action employer, with preference given to persons whose appointment will promote representivity. Candidates who retired from the Public Service through severance, early or medical retirement, as well as those with previous convictions, are excluded. Only shortlisted candidates will be contacted.