ADMINISTRATION CLERK: INFORMATION MANAGEMENT

This position is for an Administration Clerk specialising in Information Management at the Dr Abdurahman Community Day Centre, operating within the Metro Health Services directorate of the Western Cape provincial government. The role sits within a dedicated information management team at a community health facility, where the primary focus is on supporting the accurate handling, recording and reporting of health-related data. As part of the broader public health administrative structure, this clerk ensures that information flows smoothly between the facility and the larger health information systems used by the provincial department, contributing to evidence-based service delivery and operational oversight.

Candidates wishing to apply must hold a Senior Certificate or an equivalent qualification, and must have appropriate prior experience in information management. Beyond these minimum requirements, the role demands a specific set of competencies. Applicants need to be computer literate, with practical proficiency in MS Word, Excel, PowerPoint and Access, as these tools are used for data processing, reporting and routine office documentation. A clear understanding of the Ditcom process is also required, as is working knowledge of departmental information systems such as the Health Information Systems and Sinjani platforms. These systems are central to the daily work of the post, and the successful candidate will be expected to navigate them confidently to support data workflows.

The core duties cover the full data cycle, from collection and collation through to capturing and reporting. The clerk will take on an administrative role as a member of the information management team, which includes general office administration such as managing filing processes, handling telephone calls and dealing with correspondence. A significant part of the work involves assisting with data management quality monitoring, which means checking that information is accurate, complete and consistent. The post also requires the interpretation and analysis of data trends, so the clerk must be able to identify patterns and anomalies in the figures and present them in a useful way. Participation in health information coordinating activities is expected, ensuring that the facility’s data practices align with broader provincial guidelines. Maintaining data retrieval efficiency is another key responsibility, so the clerk must keep records organised and accessible to authorised staff at all times.

This advertised post is part of a provincial public service circular, and the full advertisement contains the specific reference details and closing date. Prospective applicants should note that no payment of any kind is required when applying for this vacancy, which is a standard safeguard against fraudulent recruitment practices. The post is based at the Dr Abdurahman Community Day Centre, and a named contact person is provided in the vacancy notice for any enquiries. As with all government positions, the appointment will be subject to the verification of qualifications and experience, and the successful candidate will be expected to contribute to the efficient and ethical management of health information within a public healthcare setting.