ADMINISTRATION CLERK: FLEET RISK MANAGEMENT (X2 POSTS AVAILABLE IN MAITLAND)

This position is for an Administration Clerk specialising in Fleet Risk Management, with two vacancies available at the Maitland office of the Western Cape Mobility Department, which falls under the Western Cape Government. The role sits within the broader public service transport environment and focuses on protecting the state’s financial interests in relation to vehicle fleets, accidents, and liability claims. As the title suggests, the successful candidates will be responsible for managing the administrative and investigative side of fleet losses, crashes, and claims, helping the department respond correctly and lawfully when incidents occur.

To be considered, applicants need a Grade 12 Senior Certificate or equivalent qualification, as well as a valid Code B (or higher) driving licence. Importantly, people with disabilities that restrict driving ability may still apply if they have reasonable access to transport, which makes the role accessible to a wider range of candidates. The ideal candidate should have a solid understanding of the legislative framework governing the public service, office administration, and clerical practices. Familiarity with the claims environment, legal interaction and administration, systems and support services, and the working procedures of a government transport department is also expected. Knowledge of the National Road Traffic Act (93 of 1996) and the Prescription Act (68 of 1969), both as amended, is explicitly required. In terms of skills, applicants need proven computer literacy in the MS Office package, data capturing ability, strong planning and organising capabilities, and well-developed written and verbal communication. Report writing, problem solving, analytical thinking, and the ability to analyse both written reports and drawings are also essential. Candidates must be comfortable working independently and as part of a team, and they must be able to perform effectively under pressure.

The core duties are centred on investigating vehicle crashes and claims against the State, while also supporting related processes. This includes liaising with the State Attorney and Legal Services on registered cases, gathering information for legal proceedings, and providing administrative support to the State Attorney. The role also involves investigating claims in favour of the State by examining all incident information and making recommendations on whether the Government Motor Transport (GMT) system should institute legal action to recover losses or seek counsel from the State Attorney. In addition, the clerk will institute claims against client departments for non-compliance with transport directives and GMT self-insurance excess claims. The work extends to investigating fleet losses (own damage) and non-vehicle related losses to ensure accurate reporting, and to instituting claims against relevant parties to recover those losses. Management statistics and reports must be produced, and general administrative and clerical support is required across the unit.

Shortlisted candidates will be expected to attend interviews and submit completed vetting and supporting documents within a specified timeframe. They will also undergo two pre-entry assessments: one practical exercise assessing technical and generic suitability and one integrity or ethical conduct assessment. The selection process will be guided by the employment equity targets of the employing department. By applying, candidates consent to the Western Cape Government contacting previous employers for reference checks, including disciplinary records and reasons for leaving. Applicants should note that online applications are the only accepted method, and technical support is available during business hours for those experiencing difficulties. These two posts offer a meaningful opportunity for someone with strong administrative and investigative skills to contribute to sound fleet risk management within a provincial government context.