ADMINISTRATION CLERK: ADMISSIONS Garden Route District

This vacancy is for an Administration Clerk specialising in admissions at the Kwanokuthula Community Day Centre, which falls under the Knysna/Bitou sub-district of the Garden Route District in the Western Cape. The position sits within a primary health care environment, where the clerk is responsible for the administrative front end of patient care. The main purpose of the role is to ensure patients are admitted smoothly, their personal and clinical information is accurately captured and updated, and their appointments are properly managed. Because it is a community health facility, the clerk also plays a key part in maintaining patient records and supporting the broader team during busy periods or staff shortages.

To be considered, applicants need a Senior Certificate or an equivalent qualification, along with appropriate administrative experience, ideally in a health or records-management setting. The role requires a willingness to work overtime at short notice, as operational needs can arise unexpectedly. Candidates must be computer literate in MS Windows, Word and Excel, and must have sound knowledge of record-keeping procedures as well as the PHCIS policy and procedures used in the public health sector. Good written and verbal communication is essential, as is the ability to accept accountability, take responsibility, and work independently with minimal supervision.

The daily duties are varied. The clerk admits patients and updates their information, maintains appointment schedules, and arranges follow-up visits. In addition, the position involves full records management: keeping records, filing and retrieving patient folders, tracing old folders, compiling new folders, and eventually archiving or destroying records according to policy. The clerk is expected to provide effective support to the supervisor and colleagues, and to carry out relief duties when needed. There is also a strong financial control component: the clerk performs cashier duties, which include the accurate collection and safekeeping of state money, issuing receipts, and accounting to patients for payments received. This means honesty, attention to detail, and a methodical approach are important personal attributes.

Applicants should note that no payment of any kind is required when applying for this post, and that candidates may be subjected to a practical test as part of the selection process. This is a government position within the provincial health department, and the successful candidate will be expected to uphold public service values. The role is well suited to someone who is organised, patient-focused, and comfortable handling both administrative and financial tasks in a busy clinical setting. The closing date and application instructions are displayed separately on this listing, and interested candidates are encouraged to review the full circular details before applying.