Specialist Functional Application Support

Minimum: 3-year bachelor's degree or National Diploma in ICT or equivalent related field/ NQF level 6. Candidates that have 3- 4 years Functional Application Support experience on the specific applications CWP and MEDSAS may apply. Experience: 3-4 years' experience working with the CWP and MEDSAS applications. Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure. Active listening The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker. Attention to Detail The ability to ensures information is complete and accurate. Analytical thinking Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies alternative solutions. Continuous Learning The ability to constantly expand one's skill set. Disciplined Showing a controlled form of behaviour or way of working, diligently. Stress Management The ability to keep functioning effectively when under pressure and maintain self control in the adversity. N/A

To provide Business Advisory Services. To provide functional application support services. Provide implementation support. Transfer skills to team members. Provide Integrated Management information support solutions to clients and management.

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