System Support Administrators

DUTIES: KEY PERFORMANCE AREAS: Provide support on Transversal financial systems. Provide functional support to Transversal Financial Systems users. Register System Change requests from departments with National Treasury. Making follow ups with National Treasury on systems issues. Support departments to process opening journals, reconciliation of under / overspending and revenue accrual. Support with clearance of controls / suspense accounts and effective closure of books. Facilitate user account management. Provide support on effective utilization of financial systems. Provide assistance to users in the interpretation of reports. Implement disbursement of payments to suppliers according to the financial year schedule and requested special disbursements. Request reports pertaining to disbursement. Provide adhoc reports as when requested. Facilitate and monitor implementation of system and enhancement. Monitor user access activities. Assist in the implementation of RACF reports. Implement calls life cycle. Administer logged calls via emails, telephone and walk in on ITSM. Assist with the investigation of the logged calls using other mechanisms to derives to the solutions. Update calls with possible solutions. Forward solutions to clients. Close the calls once the client has confirmed success of the solutions. Provide support to management. Facilitate forum meetings for Systems Controllers. Request specific reports on monthly basis that requires ongoing attention by the Departments. Request Auditors download reports for all Departments. Liaise with National Treasury about systems related matters. Provide on job training for new functionalities.

KNOWLEDGE & SKILLS: Knowledge of variety of work ranges and procedures such as, Finance. Planning and organizing. Needs and priorities of stakeholders. Public Administration. Compilation of management reports. Ability to interpret and apply policy. Financial Management. Analytical and innovative thinking. Research. Report writing. Workshop presentation and facilitation. Ability to operate computer. Leadership. Project Management. Conflict Management. Financial Management. Strategic Management. Policy Formulation. Adaptability during changes to meet the goals. Change / diversity management.

NQF level 6 qualification in Financial Management or related field as recognised by SAQA. 2 years functional working experience in Financial Management or related field.