| Government Entity | City Council of Johannesburg |
|---|---|
| Location | Gauteng, Sandton |
| Reference Number | 043_2026_DD_AFSU_CRUM_EXTERNAL-1 |
| Salary | R64 033,65 pm (basic salary, excluding benefits) |
| Centre / Location | Region E, 137 Daisy Street, Sandton |
| Closing Date | July 16, 2026 |
| Source and Application | joburg.org.za |
Department: Citizen Relationship & Urban Management (CRUM)
Branch: Augmented Field Service Unit (AFSU)
Primary Function: To establish, drive, coordinate, monitor and evaluate the augmented service delivery programme in CRUM, introduce uniform standards and procedures of operations across regions A to G and ensure a consistent standard of service delivery excellence.
Leading Competencies:
- Computer literacy (MS Office Packages, including Word, Excel, PowerPoint);
- Good written and oral communication skills in English and must be able to communicate and coordinate effectively with other stakeholders;
- Monitoring and Evaluation skills;
- Analytical and research skills;
- Attention to detail and high levels of accuracy and excellent planning, organising, coordinating and time management skills. Core Competencies:
- Knowledge of area-based management and integrated service delivery;
- Knowledge of Public Participation and Stakeholder Relations;
Requirements
Grade 12 plus a Degree in Public Administration or Management or related discipline at NQF Level 7; 7 - 9 years’ experience preferably in either Local Government, Provincial or National Government, of which 3 years’ experience should be at Middle Management; Experience in the coordination and management of service delivery and/or Area Based Management in local government; Knowledge of the MFMA, Municipal Systems Act, Municipal Structures Act and relevant legislation. Valid driver's license.
Duties
Develop, design and implement Uniform Standards and Procedures in the implementation of the augmented service delivery programme in CRUM; Lead the development of social mobilisation; Efficient and effective Financial and Risk Management; Manage the implementation of financial controls or procedures and provide information to support financial planning; Provide input into the development of the department business plan and SDBIP.
Source / Circular Reference
joburg.org.za