SENIOR ADMINISTRATIVE OFFICER: INFORMATION MANAGEMENT

Minimum educational qualification: Appropriate 3-year National Diploma or Degree. Experience: Appropriate experience in records and information management administration. Appropriate Electronic Document and Records Management System (EDRMS) experience. Inherent requirement of the job: Valid (Code B/EB) driver’s licence. Willingness to travel (Western Cape Province), to drive a government vehicle and overnight when required within the district. Completed Records Management course provided by Western Cape Archives and Records Service (WCARS). Competencies (knowledge/skills): Extensive knowledge and application of Records Management compliance with National and Provincial policies and guidelines. Excellent organisational and administrative skills with strong analytical ability and attention to detail. Advanced computer literacy (MS Office, EDRMS/ECM platforms). Ability to work under pressure, meet deadlines, and manage multiple priorities. Effective interpersonal and communication skills (verbal and written). Ability to conduct basic research and compile reports. Knowledge of public sector acts, legislation, policies, procedures and guidelines, and particularly those relating to records management, PAIA and POPIA. Strong facilitation, training, and presentation skills. Ability to manage transversal functions and work effectively within a team. Familiarity with health information systems (e.g., PHCIS, SPV, Clinicom, NHLS).

Facilitate the development, review and implementation of the relevant records management legislation, policies and systems within the Department i.e. Provide support in the gathering of departmental input to develop new or revised policies, procedures and tools (manual and digital) that govern records management function. Ensure that information contained in records (physical and electronic) is managed effectively throughout the Department by assisting with the implementation of a records management policy. Ensure that the department complies with the Promotion of Access to Information Act (PAIA) and manages all PAIA applications appropriately, including providing support to all stakeholders; Ensure compliance with the Protection of Personal Information Act (POPIA) when performing this role. Facilitate the disposal and archiving (transferred or destroyed) of records in terms of a written disposal authority issued by Western Cape Archives and Records Services (Department of Cultural Affairs and Sport) and monitor and ensure accurate retention periods of all records. Maintain departmental standards in terms of the file plan and records management schedules. Provide and coordinate decentralised competency and training interventions and awareness for the department for records and information management.

Ms R Pretorius-Hattingh Tel No: (021) 483-4684

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

No payment of any kind is required when applying for this post.

PSV Circular 21 of 2026, Post 21/248