ADMINISTRATOR: INJURY ON DUTY REF NO: ADMIN/IOD/2026/06-1P Programme 2.1 Permanent The purpose of this role is: To provide administrative support and Supervision of Injury on Duty processes and activities within the unit.

Grade 12 / Senior certificate with minimum of 1–2 years’ experience within the relevant environment in the administration of Employee Benefits environment. A recognized National Diploma (at least 360 credits) will serve as an added advantage. Computer literacy that includes working knowledge of MS Office products. Knowledge of GEPF services and products will be an advantage. Knowledge of Employee Benefits. Knowledge of GEP Law & applicable legislation within GEPF. Knowledge of COIDA. Knowledge of GPAA policies. Knowledge of Civil pension software (CIVPEN), workflow and portal. Knowledge of Public service prescripts and legislation. Analytical thinking skills. Financial management skills. Problem solving skills. Communication skills. Interpersonal skills. Administration skills. Customer Service Orientation. Proficiency in South African languages. Negotiation skills. Logical thinking. Attention to detail. Ability to build strong network relationships. Accountability. Accuracy and thoroughness. Ability to prioritize and meet deadlines. Ethical business conduct. Adhering to business ethics. Work in a team.

The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Administer Injury on Duty processes and activities. Open new (CP) Civil Pensions files. Report daily statistics. File documentation on files correctly. Verify all incoming documents for completeness. Verify all new IOD awards. Capturing of award. Type and send correspondence for outstanding documents from employers/members and compensation Fund. Communicate with stakeholders regarding changes of their pension. Handle internal and external enquiries. Administer and process IOD Claims. Capture payments, which include arrears as well as new and old payments. Process continuation of children’s pensions and create arrears thereof. Processing of re-calculations and the arrears payments (superseding awards, life certificates and old cases). Administration of rejected and redirected IOD Claims. Interpret and apply directives policies and rules (COIDA). Liaise with other business units, external organizations and clients. Preparing system reports on the IOD liabilities and submit to the finance team monthly.

Melusi Dhlamini Tel No: (012) 319 1058 [email protected]

To apply visit: https://erecruitment.gpaa.gov.za/

All shortlisted candidates, including the SMS, shall undertake two pre- entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. For SMS positions, certain candidates may be required to undergo additional Psychometric Assessments. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include, but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer/promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. The GPAA is compliant with the requirements of POPIA.

PSV Circular 21 of 2026, Post 21/119