DEPUTY DIRECTOR: CORPORATE SERVICE RELATIONS MANAGEMENT

An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification); a minimum of 3 years middle management level working experience; a valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply. Competencies: Knowledge of the following: Business and organisational structure of the department; Departmental operational management systems and procedures; Corporate governance requirements, with particular reference to prescribed plans and committees; The provincial policies, service level agreement and service schedules in terms of which the working relationship with the Corporate Service Centre (CSC) is managed. The business of the CSC; Occupational health and safety legislation; Human rights issues pertinent to the Department; Human resources management systems are at a supervisory level. Skills needed: Communication (Written and verbal); Planning and organising; Basic research; Computer literacy; problem-solving; Conceptual, interpretative and formulation; analytical; networking; basic statistical and numerical. Ability to work under pressure; Meet deadlines, managerial skills and project management. Skills in the following: Numeracy; literacy; computer literacy; language skills; accounting, finance and audit; project management; legal administration; managerial skills; leadership skills; interpersonal skills; communication skills (written and verbal); analytical skills; problem-solving; decision-making; facilitation; presentation skills; conflict resolution; planning and organising; basic research skills and networking skills.

Monitor, assess and report on the service delivery of the Corporate Service Centre (CSC) to the Department in terms of the Corporate Service Centre (CSC) service level agreement; Facilitate the periodic internal review of the Corporate Services Centre-service level agreement to ensure that the Department’s service delivery requirements are met; Coordinate departmental operational service delivery obligations as required by the CSC service level agreement, people management, and financial management.

Mr G Gerber Tel No: (021) 483 2787

Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co

All shortlisted candidates must make themselves available to be interviewed at a date, time and place as decided by the selection panel. Please ensure that you submit your application on or before the closing date as no late applications will be considered. The selection process will be guided by the EE targets of the employing department. Kindly note that technical support is only available from Monday to Friday from 8:00 to 16.00. Should you experience any difficulties with your online application you may contact the helpline at 0861 370 214. All shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend a generic managerial competency assessment (in compliance with the DPSA directive on the implementation of competency-based assessments). The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS Competency Assessment tools. The nominated candidate will be required to complete the Senior Management Pre-Entry Programme before they may be appointed into this post. The purpose of the Senior Management Pre-Entry Programme, which is a public service specific training programme applicable to all applicants who aspire to join the SMS, is to ensure that potential SMS members have a background on processes and procedures linked to the SMS. The duration of the online Pre-Entry Programme is 120 notional hours (15 days). Full details may be sourced by the following link: https://www.thensg.gov.za/training-course/sms-preentryprogramme/ Furthermore, thanks to the huge public interest we receive many applications for our positions, and as such will not be able to respond personally to all applications. Therefore, should you not hear from us within 10 weeks from close of advert please consider your application unsuccessful. All shortlisted candidates shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. MANAGEMENT ECHELON

PSV Circular 20 of 2026, Post 20/296