ADMINISTRATIVE OFFICER: SYSTEMS AND TECHNOLOGY

This position offers an opportunity to contribute to the smooth functioning of the Western Cape Mobility Department by providing dedicated administrative support with a strong focus on systems and technology. Based within the Western Cape Government, the Administrative Officer will operate in a dynamic environment where the coordination of ICT activities and the maintenance of relevant departmental systems are central to the role. The incumbent will also provide support to the Sub-Directorate for supply chain management, render line administrative support services, and act as a point of advice and liaison on administrative matters. In essence, the role ensures that the department’s operational, financial, and governance processes run efficiently through sound administrative practice and effective use of technology.

To be considered, applicants need an appropriate three-year tertiary qualification at NQF Level 6, such as a National Diploma or a bachelor’s degree, together with at least one year of experience in an administrative support working environment. A valid Code B or higher driving licence is required, although people with disabilities that restrict driving abilities may still apply if they have reasonable access to transport. Beyond these formal requirements, the role calls for a broad range of technical and behavioural competencies. The successful candidate should understand how to manage the operational functioning of a department in line with organisational practices, handle financial monitoring and reporting processes, and perform general office administration and database management. Familiarity with support systems such as BAS, MY TRACK, My Content and LOGIS is expected, as is the ability to manage information and records effectively. The work also involves supporting ICT governance, audit and assurance processes, coordinating committee and governance support, preparing documentation, maintaining registers, and compiling audit support packs.

The duties require strong practical skills, including numeracy and literacy, effective use of computer systems, clear communication, and the ability to provide basic project coordination. Candidates must be comfortable performing financial and audit administration, coordinating and tracking administrative activities, and controlling records and documents. In addition, the role demands analytical thinking, conflict resolution, problem-solving, research, interpretation of information, planning and organisation, sound decision-making, and a capacity for innovation. The ability to build and maintain professional networks, work under pressure, meet tight deadlines, and work irregular hours when necessary is also important. Shortlisted candidates should note that the selection process includes interviews, a practical exercise, and an integrity assessment, and that reference checks will be conducted, including enquiries about disciplinary records and reasons for leaving previous employment. The selection process will be guided by the employing department’s equity targets, and applicants consent to these checks by applying.