ADMINISTRATION CLERK: HEALTHNET (RURAL) (X2 POSTS) Chief Directorate Emergency and Clinical Support Services

This position is for an Administration Clerk within the HealthNet (Rural) programme, situated under the Chief Directorate for Emergency and Clinical Support Services. The role is based within the Emergency Medical Services (EMS) division, covering the Cape Winelands and West Coast District, and is available for two successful candidates. The primary purpose of this clerical role is to support the operational efficiency of the HealthNet patient transport service, which facilitates the movement and discharge of patients between hospitals and their homes or care facilities. The incumbent will act as a crucial link between the EMS districts, secondary hospitals, and the HealthNet staff, ensuring that patient information is accurately captured and that daily operations run smoothly.

To be considered for this post, applicants must hold a Matric (Grade 12) certificate or an equivalent qualification. Practical experience in using Microsoft Word and Excel is essential, as these tools are used daily for data entry, statistics compilation, and document distribution. An inherent requirement of the job is a valid Code 8 driver's licence, along with a willingness to travel between EMS districts and engage with external stakeholders. The successful candidate must be computer literate, able to work independently, and also function effectively as part of a multidisciplinary team.

The core duties of this role are varied and require strong organisational skills. The clerk will be responsible for accurately recording information on the online booking system to maintain data integrity, which is vital for tracking patient transport requests. Daily liaison with district and secondary hospitals is required to decant discharge patients, meaning the clerk coordinates the timely transfer of patients who are ready to leave hospital care. The role also involves compiling accurate daily discharge and HealthNet statistics for the district, which are used for reporting and operational planning. Furthermore, the clerk must distribute documents to HealthNet staff and management on a daily basis, contact clients to provide them with updated information regarding transport arrangements, and monitor the HealthNet fleet to assist the operational component in ensuring vehicles are available and deployed correctly.

This is a permanent government position offering a fixed annual salary. The closing date for applications is listed in the advertisement, and applications must be submitted through the designated online portal as specified in the full posting. It is important to note that no payment of any kind is required when applying for this post, as this is a standard government recruitment process. For any queries, the advertisement provides contact details for the EMS West Coast and Cape Winelands district offices. This role is ideal for a detail-oriented individual who thrives in a fast-paced healthcare support environment and is committed to providing efficient administrative support to a vital public service.