ADMINISTRATION CLERK: SUPPORT

This position is for an Administration Clerk: Support within the Metro Health Services directorate, based at the Bishop Lavis Community Health Centre (CHC). The role is essential for maintaining smooth administrative operations within a busy primary healthcare environment, providing support to the Assistant Manager Nursing: PHC, supervisors, and broader staff. The successful candidate will act as a central administrative hub, ensuring that records, documentation, communication, and coordination are handled efficiently and professionally to support the facility’s service delivery.

To be considered, applicants must have a Senior Certificate (Grade 12) or an equivalent qualification. In addition to this educational requirement, the role demands practical computer literacy, particularly with Windows-based programmes such as MS Word, Excel, and Outlook. Professional telephone etiquette, office management experience, and the ability to work under pressure are essential, as is excellent time management, organisational capability, and strong interpersonal skills. A willingness to work overtime is an inherent requirement of the job, reflecting the operational needs of the health facility.

The core duties are varied and centre on administrative support. This includes personnel recordkeeping, capturing NIMS-related data, taking minutes, preparing documents, handling telephone messages, and maintaining the diary and appointments for the unit. The clerk will also support the Assistant Manager Nursing: PHC and other supervisors with administrative processes, manage meetings effectively by arranging logistics and recording minutes, and maintain registers for statutory registrations such as SANC and HPCSA. Other responsibilities include presenting information when requested, distributing and delivering documents with set due dates, and providing effective administrative support and coordination across departments to ensure efficient operations. This role therefore requires someone who is proactive, detail-oriented, and capable of managing multiple tasks simultaneously.

Candidates should note that this post requires no payment of any kind during the application process. As part of the selection process, applicants will be subjected to a practical or oral assessment to verify their competencies. This is a permanent post within the Western Cape Department of Health and Wellness, and the role operates within a community health centre setting, making a commitment to public service and professionalism important. The position offers an opportunity to contribute meaningfully to the functioning of a healthcare facility, where strong administrative support directly impacts patient care and organisational effectiveness.