PERSONNEL OFFICER: HUMAN RESOURCES MANAGEMENT

This position is for a Personnel Officer specialising in Human Resources Management, based at the East London Provincial Office. The role is an administrative HR post within the provincial public service, requiring a candidate who can support the full employee lifecycle from recruitment through to service benefits. The successful incumbent will work within a structured HR environment, applying departmental policies and procedures, and using the PERSAL system as the primary HR information system. The role demands a strong client-service orientation, as the officer will be the first point of contact for employee and public enquiries.

To be considered, applicants must hold a Matriculation or Grade 12 Senior Certificate, supplemented by a recognised Certificate in Human Resource Management. This educational foundation is essential, as the role involves interpreting and applying HR policies and procedures accurately. In addition, the department seeks candidates with practical knowledge of HR-related systems, particularly PERSAL, and a working understanding of the Batho Pele Principles, which underpin service delivery in the South African public sector. Key competencies include computer literacy, analytical thinking, effective communication, and the ability to plan and organise work independently. These skills are necessary to manage multiple HR tasks, maintain accurate records, and respond to queries with professionalism and discretion.

The core duties of the Personnel Officer are varied and hands-on. The officer will facilitate and provide administrative support for the service benefits of employees, ensuring that benefit processes are processed timeously and correctly. They will also support the recruitment and selection processes, which may involve preparing documentation, scheduling interviews, and liaising with candidates and panel members. A significant part of the role is the capturing and updating of all personal data on the PERSAL system, so attention to detail and data accuracy are critical. The officer will also attend to client enquiries, both internal and external, providing clear guidance on HR matters and escalating issues where necessary. This combination of duties means the officer must be comfortable working with confidential information and maintaining high ethical standards.

This is an OSD-graded position, offering a stable career path within the public service. The post is subject to the department's employment equity targets, and priority will be given to Coloured Males, Coloured Females, Indian Females, Indian Males, White Males, African Females, White Females, and People with Disabilities. Applicants should note that the closing date is clearly indicated in the vacancy details, and all applications must be submitted through the prescribed channel, namely the Deputy Director: Human Resource Management at the East London address. For any queries, the named contact person is available during office hours. This is an excellent opportunity for an organised, detail-oriented individual who is committed to delivering quality HR administration in a government setting.