Specialist: Document Management

Minimum: 3 Year National Diploma / Degree in Library Science/ Document and Records Management. Experience: 3 – 5 years working experience in Configuration Management or Document and records Management, with at least 3 Years as Specialist in Document Management and minute taking and related business processes and protocol. Government strategies, inter-governmental relations and strategic outlook; ICT Business Environment and Landscape; ICT Charter; State Information Technology Act; Various and relevant legislations: State Information Technology Act, Company Act; King Code III Financial legislation: Public Finance Management Act (PFMA), Treasury Regulations, Tax La, ECT Act, PAIA, NARS, Copyright Act, Intellectual Property Rights Act. Knowledge Management The systematic management of vital knowledge to create value for the organisation by capturing, sharing, developing and exploiting the collective knowledge of the organisation to improve performance, support decision making and mitigate risks. The development of a supportive and collaborative knowledge sharing culture to drive the successful adoption of technology solutions for knowledge management. Providing access to informal, tacit knowledge as well as formal, documented, explicit knowledge by facilitating internal and external collaboration and communications. Attention to Detail The ability to ensures information is complete and accurate. Analytical thinking Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies alternative solutions. Continuous Learning The ability to constantly expand one's skill set. Disciplined Showing a controlled form of behaviour or way of working, diligently. Resilience The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting deadlines. Stress Management The ability to keep functioning effectively when under pressure and maintain self control in the adversity. N/A

Implement and support Configuration Management Strategy and align to the ITIL , ISO, COBIT Life Cycle stages to ensure effective implementation of operational processes Support the Configuration, Documents and Records Management office Facilitate document Management Implement document configuration management to ensure process alignment and implementation in accordance with business requirements Implement ECM master data Implement Information Governance Support the monitoring and evaluation of the function/service Research current trends and benchmark Configuration, Documents and Records services.

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