Administration Clerk: HRM (People Management) (2 posts) (Permanent position)

This is a permanent employment opportunity within the Western Cape Department of Health and Wellness, offering two posts for an Administration Clerk specialising in Human Resource Management, also referred to as People Management. The successful candidates will be placed at Wesfleur Hospital under the Chief Directorate of Metro Health Services, a public health facility requiring robust administrative support. This is an entry-to-mid level clerical position, graded within the occupational specific dispensation, meaning the appointee will receive an annual salary complemented by standard government service benefits. Those benefits include a thirteenth cheque, pension fund contributions, and assistance towards housing and medical aid, making it a stable, well-packaged employment option. The post is permanent and falls within a healthcare environment that relies heavily on disciplined personnel and payroll processes to ensure smooth hospital operations.

The primary purpose of the role is to deliver an efficient personnel and salary administration function. The role involves supporting the entire employee lifecycle within the hospital, from the initial recruitment and selection phases through to maintaining accurate and up-to-date personnel files. More specifically, the key responsibilities include directly assisting with the recruitment and selection of prospective candidates, which involves processing applications, scheduling interviews and assisting with documentation. The clerk will also serve as a support function to their supervisor, handling a broad range of written and telephonic enquiries that come in from both internal and external clients. Larger administrative tasks include auditing personnel, pension and leave files, ensuring that all records are compliant with departmental regulations, and that leave balances are correctly captured. The secret to success is impeccable record keeping, so once the files are audited the person must also maintain their integrity going forward. This is a busy, deadline-driven post where an eye for detail and number comfort is essential. The person in this role acts as a central nervous system for human resource documentation at the facility.

To be considered, applicants must hold a Senior Certificate, or an equivalent qualification, and then also have appropriate experience working in personnel or human resource administration. This background might come from exposure to the public service, employee salaries, or staffing processes. Additionally, strong competencies are required. From a technical perspective, the candidate needs to be fully operational in Microsoft Word and Excel, because these tools cover everything from writing documents to managing data. Mathematical and faith skills, including numeracy and mathematical skills, are also critical since the work touches salary and leave calculations. Internally, highly ethical interpersonal skills are required for customer-focused work in a team context, because this role interacts with a cross-range of people, including hospital staff, applicants, and members of the public. A sound working knowledge of Human Resource prescripts within the broader Public Service is also mandatory, as these prescripts guide every action, from policy to discipline. The role also demands that candidates are able to function under pressure, routinely juggling multiple deadlines according to HR and payroll cycles, and still maintaining a high quality of output.

Situated in a dynamic hospital setting, these positions offer a stable, meaningful career within the Western Cape government service. Candidates who are interested should also take note of the conditions: they may be required to undertake a competency test as part of the evaluation. Importantly, no payment of any kind is requested or allowed during the application procedure, as government appointments are free of charge. Given the permanent nature of the post and the substantial benefits inherent to the public service, immediate vacancies will be considered only from those with the right combination of experience, compliance knowledge, and person's ability to stay calm under intermittent deadlines. This is an excellent opportunity to permanently serve within the largest regional health directorate, with the clear benefit of state benefits as outlined above. No special disability or equity targets have been disclosed for this position, but the global South African government framework of employment drawn from the Employment Equity Act historically applies, as it does in all provincial departments. The focus here is purely on person’s credentials—academic, professional, and interactive—to match the high standard expected at Wesfleur Hospital.