Administrative Officer: Employee Relations (Permanent position)

This permanent position of Administrative Officer: Employee Relations is based within the Emergency Medical Services component of the Chief Directorate: Emergency and Clinical Support Services in the Western Cape Department of Health. The role sits at the operational heart of the employee relations function, ensuring that the unit’s labour relations practices align with legislation, collective agreements and departmental policies. The successful candidate will act as a central point of contact for both employees and supervisors, offering advice and guidance on a wide range of ER matters while also managing the administrative machinery that keeps disciplinary, grievance and dispute processes running smoothly.

In terms of qualifications, a senior certificate or equivalent is the minimum educational requirement. Candidates must also have appropriate experience in an Employee Relations environment, meaning practical exposure to the day-to-day handling of ER matters. The inherent requirements of the job include a valid Code B or EB driver’s licence, a willingness to travel, and the ability to work both independently and under pressure, as well as effectively within a team.