METER READERS (36 POSITIONS)

METER READERS (36 POSITIONS) - FINANCE - R162 156 – R184 620 p.a (Excluding Benefits i.e bonus, housing subsidy, pension fund and medical aid) - LEVEL: 16/15..

Key Responsibilities

• Reading meters. (Taking photos compulsory) • Ensuring that all meters are read correctly. • Recording reading of all meters listed in the reading sheet. • Providing reason for all unread meters in the meter sheets. • Reporting illegal connections and any abnormalities around meters. • Identifying meters that are not in the reading sheets. • Ensuring that meters are sequenced correctly. • Ensuring that the meter physical address in reading sheets corresponds with the house number and the street name. • Confirming the details of an account holder where possible. • Ensuring meter reading are correct and accurate. • Verifying meter/s as requested. • Reporting faulty meters, leaks and pipe bursts. • Providing customers with interpretation and explanation of meter reading. • Forwarding customer queries to Customer Care Centre. • Assisting customers with information e.g direction to Engineering Department • Ensuring that customers are served and satisfied. • Ensuring that meters are read and completed within the deadline date. • Ensuring that accounts are billed timeously and accurately. • Attending ad-hoc meetings as requested. • Initiating special projects. • Report to respective Managers on data captured, tenant information, meter data irregularities, etc. • To engage and assist in miscellaneous projects within the scope of business. • Assisting with monitoring on disconnected services. • Assisting with assets verification processes during yearly audits. • Assisting in other projects within the municipality.

Minimum Requirements

MINIMUM REQUIREMENTS: Grade 10. Valid Code B driver’s license will be added as an advantage. Computer literacy (MS Word, Excel). KNOWLEDGE, SKILLS AND COMPETENCIES Must be able to read. Must be able to write clearly, add and subtract numbers. Basic Knowledge of Computer. Must be able to transport meter readers to workplace. A person who can do an audit on an installed metering panel and report on irregularities (photos where necessary). Added advantage would be to have an electrical background and a person that can change a faulty meter and/or install a replacement meter. Must be willing to work overtime when required. Must be able to handle conflict situations (disputes of consumers). Must have the ability to function under pressure.

Salary: R 182000.00 pa | Benefits: R162 156 – R184 620 p.a (Excluding Benefits i.e bonus, housing subsidy, pension fund and medical aid).