| Government Entity | City of Tshwane |
|---|---|
| Location | Gauteng, Pretoria |
| Reference Number | CSHS491-2026 |
| Salary | R434 688,00 – R603 720,00 per annum Estimated remuneration R585 211,00 – R800 357,00 per annum package |
| Centre / Location | Middestad Building, Pretoria Central |
| Closing Date | September 10, 2026 |
| Source and Application | tshwane.gov.za |
Department: Group Human Capital Management
Division: Human Capital Recruitment and Administration Management
Section: Human Capital Strategic and Operational Support Services Functional Unit: Human Capital Interaction Centre
Job Purpose: To render a walk-in or call centre human resources and payroll information service, advisory service and enquiry service at human resources and payroll centres to City of Tshwane employees, other internal customers, as well as external customers, and to represent the City of Tshwane during telephonic interactions with customers to ensure that the services offered meet expectations
Enquiries: Nancy Mafikeng (012 358 2518)
Requirements
Grade 12 At least two years’ relevant experience in a human resources advisory environment Computer literacy, specifically in Excel and Word
Duties
Analyse, process and resolve human resources queries Analyse, process and resolve customer care and account-related information requests Provide related information and process general customer requests Participate in and initiate continuous improvement and corrective actions
Source / Circular Reference
tshwane.gov.za