Project Administrator

Required Qualification: Minimum Matric and a Certificate in Project management (NQF level 4). Certifications: Prince 2 Foundation and/or CAPM Certification and/or Agile PM Foundation. Experience: A minimum of 1-2 years' working experience in a project/program management environment, including 1-year project administration and support. Public sector Government organization Information Technology management ICT Services Project management methodologies PMBOK, Agile PM and or Prince 2 Computer Literacy SITA Business Planning system BPS , Oracle ERP Project Schedule Management PSM Oracle Time Labour OTL MS Office MS Projects Provide administrative support the PM to ensure the execution of the project against the prescribed SITA project management methodology Monitor the projects financial expenditure and revenue Business Writing Conveys written information and business reports in a detailed and effective manner to individuals or groups to ensure that they understand the message. General Administration Providing support for all SITA employees in administrative duties which include the tasks and activities that are part of the daily operations of the business. IT Project Management The management of IT projects/programmes, typically (but not exclusively) involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. The adoption and adaptation of project management methodologies based on the context of the project and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Customer Relationship Management The systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes. Gains commitment to action through consultation and consideration of impacts. Design the relationship management approach to be taken; including roles and responsibilities, governance, policies, processes, and tools, and support mechanisms. Creatively combines formal and informal communication channels in order to achieve the desired result. CRM & Client Contract Management Active listening The ability to fully concentrate on what is being said rather than just passively 'hearing' the message of the speaker. Attention to Detail The ability to ensures information is complete and accurate. Disciplined Showing a controlled form of behaviour or way of working, diligently. Resilience The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting deadlines. Stress Management The ability to keep functioning effectively when under pressure and maintain self control in the adversity. N/A

Provide Project Office Coordination and support in order to ensure smooth running of the project. Assist with administrative project activities, including meeting arrangements risk management updates, issue management updates and quality control. Project documentation configuration support. Provide administrative support the PM to ensure the execution of the project against the prescribed SITA project management methodology. Monitor the projects financial expenditure and revenue.

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